Error code
An error code is a message displayed by the Guild Wars 2 game client when an error prevents the game from working properly.
| Code | Official description | Notes |
|---|---|---|
| 4:1019:0:0:101 10:4:5:3748:101 |
Unable to complete operation. Please try again in a few minutes. | Common when servers are experiencing high volumes, causing connectivity issues. |
| 4:1004:2:2791:101 4:1008:2:299 |
The game client is unable to gain access to the log-in server at this time. This is most commonly caused by a firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com. | Also appears when there are server problems on ArenaNet's side, such as too much traffic. The codes starting with 19 seem to be related to the sPvP servers |
| 5:11:3:157:101 | Network issue. Failing to get connected to Guild Wars 2 may be caused by the routeur or by a network server failure. If the problem remains, please contact the online assistance. | |
| 7:11:1:502 7:11:3:189:101 |
The game client lost its connection to the server. Please wait a few minutes before restarting the client and trying again. | |
| 9:4:5:1067:101 9:4:5:1093:101 |
Your account is all prepared, but there is no Beta event running right now. Please come back and join us at the start of the next Beta event. For more information, visit the Guild Wars 2 website. | The 1093 variant might appear if:
|
| 9:4:5:1148:101 9:4:5:1162 |
Either there is no Guild Wars 2 event or this account is not authorized to participate in one. If you believe an event is running that you should have access to, please contact Customer Support. For additional support, please visit http://support.guildwars2.com. | |
| 11:1000:7006:679 11:1000:7006:743:101 |
Incorrect password. Please check it and try again. | Can occur even when one does have their correct password entered. |
| 21:6:3:2114 48:1000:7006:529:101 |
The server was unable to authenticate your gameplay privileges. Please contact Customer Support to provide them with your registered email address. For additional support please visit http://support.guildwars2.com | Stored password has become corrupted, reenter password. |
| 26:11:5:511:101 | Unable to find server address. A Domain Name Server (DNS) request failed. Please try again, and if the problem persists, visit our support website. | |
| 26:11:5:506 | Connection failed. Please try again. | Check if you are using a proxy or a program that blocks IP addresses. |
| 27:46:7003:145 | The email address is not a valid email address. For Korea, your email address must end with "@ncsoft"[sic] For Japan, your email adress[sic] must edit[sic] with "@ncsoftjapan"[sic] For China/CT, your email adress[sic] must end with "@china-ct"[sic] For China/Cnc, your email address must end with "@china-cnc"[sic] For all other regions, your ArenaNet account must be a valid Internet email address. | |
| 33:9.17:1535:101 | GW2 Development: The public map you have chosen is full (unlikely) or crashed. Please wait two minutes and try again. | Can be caused if World vs World is full (on the current server), if you last logged out during WvW. |
| 14:4:5:3362:101 14:4:5:1082:101 |
Network error. Please check your Internet connection and try again. | |
| 33:9:13:940:101 33:53:3:462:101 |
The world you are attempting to join is full. Please try to have your party member join you in your world. | Can also appear when trying to enter sPvP. |
| 34:4:5:788:101 | Transaction in progress. Please wait a few minutes and try again. | |
| 49:1001:8000:882:101 | Unable to complete the operation (permission denied). | Typically seen after getting kicked from servers due to maintenance. |
| 58:11:2:1064:101 58:11:5:218:101 |
Unable to connect to a login server. This could be caused by an internet routing issue. If the problem persists, please visit our support website. | Usually caused by a problem on the player's end: check your firewall, router, anti-virus, or whether you need administrative privileges. |
| 58:11:5:504:101 58:11:5:512 |
The game client was unable to connect to the log-in server. Please restart your client and try again. If the problem persists, contact Customer Support for assitance at http://support.guildwars2.com. | |
| 900:1003:2:941 122:4:5:1272 |
Connection Failed. Please try again. | Unknown cause. Is displayed when attempting to login. Typing in a bad password still generates "Incorrect Password. Please check it and try again." |
| 1065:5:1:292:101 1065:5:1:306:101 |
The game client has been disconnected due to an excessive period of player inactivity. | |
| 3002:1008:1:462 | The email address you entered was not found. If you have an active game account, please try again. | This one is happening to quite a few people but so far not much information on what it means. |
| 3002:1008:1:471:101
3002:1008:1:477:101 |
The email address you entered was not found. If you have an active Portal account, please try again. if you're still having trouble, please contact Customer Support. | Appears if
|
| 3008:1009:2:189:101 | The player or channel cannot be found. | Can appear when the party functionality is malfunctioning (such as not being able to leave a party, or having left one yet the UI not showing the difference). |
